ICBC2026-01-20T15:01:18-08:00

ICBC Treatment in Surrey

At Restore Rehab & Wellness, we understand how stressful a car accident is, and the importance of recovery

Patients who have been in a motor vehicle accident (MVA) can depend on Restore for support with billing, and with treatment supported by ICBC Physiotherapy, Massage Therapy, Counselling, and Chiropractic care in Surrey. If you’ve been injured in a crash, ICBC provides pre-approved treatment coverage for the first 12 weeks, so you can start care sooner. Plus, you don’t need a doctor’s referral to access treatment, all you’ll need is your ICBC claim number and your PHN.

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Getting Started

Report your claim to ICBC and get your claim number. Even if you caused the accident, you’re still entitled to treatment.

Book your ICBC Treatment Assessment with us for ICBC Physiotherapy, Massage Therapy, Chiropractic, Counselling, and more.

Your Restore practitioner(s) will create a personalized treatment plan to get you on the path to recovery after a motor vehicle injury.
Once you start treatment, you can focus on reducing pain, increasing mobility, and healing after your car accident. Plus, Restore can reduce your stress with direct billing to ICBC, we just need your claim number.

What’s Covered

ICBC often provides a set number of pre-authorized visits in the first 12 weeks, so you can begin care right away.

After that, ICBC may require us to submit a treatment plan request for additional visits.

What are the terms of ICBC coverage?

  • Coverage of approved treatment limits

  • One initial assessment during the term of the claim (per treatment type)

  • Different healthcare services may be booked on the same day

  • One session per healthcare service in a day is allowed

  • Late cancellations and no shows are not covered

Treatment Type Pre-Authorized Treatment Limit
Chiropractic 25
Counselling 12
Massage Therapy 12
Physiotherapy 25

Common Motor Vehicle Accident (MVA) Injuries We Treat

At Restore, getting you back to wellness after a car crash is our top priority. Our practitioners provide treatment to support your recovery and help you heal, both physically and mentally.

Our Team of Physiotherapists, Chiropractors, and Massage Therapists can assist in recovery

We are here to help you alleviate and manage any MVA related pain and discomfort including:
  • Whiplash and neck pain — Whiplash is common after an MVA, and early treatment can help prevent related issues
  • Back pain and stiffness — Reduce pain and stiffness so you can rebuild strength and stamina
  • Shoulder and hip strains — An MVA can affect your joints; we can help reduce strain and restore function
  • Sprains and soft-tissue injuries — Heal more effectively and lower the risk of ongoing pain or re-injury
  • Reduced range of motion — Improve mobility so you can keep up with everyday tasks.

What To Bring To Your First ICBC-Related Appointment

Looking for other coverage information? Visit our direct billing and WCB pages.

ICBC-related Treatment FAQ’s

Do I need a doctor’s referral for ICBC treatment?2026-01-16T14:09:24-08:00

You do not! All you need is your ICBC claim number and Personal Health Number (PHN).

Do you offer same day appointments?2026-01-16T14:07:04-08:00

Yes we do! Call, Email, or visit us online to book your appointment. For ICBC treatments, you just need your claim number and Personal Health Number (PHN).

What do I need to start ICBC related treatment?2026-01-16T13:45:19-08:00

You will need an ICBC claim number that they provide to you when your report your collision, and your Personal Health Number (PHN).

What ICBC treatments can I get at Restore?2026-01-19T12:55:38-08:00

At Restore, we offer:

For more information, visit the ICBC website.

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