WCB Treatment in Surrey
If you were injured at work, WCB may cover your care
Patients who’ve been injured at work can depend on Restore for support with billing and recovery-focused care through WorkSafeBC (WCB). Our team helps you get started with physiotherapy, massage therapy, and chiropractic care in Surrey, so you can focus on healing. We’ll guide you through what to bring, what to expect at your first visit, and how to begin a treatment plan designed to support recovery and a safe return to work. To get started, bring your WorkSafeBC claim number and personal ID, and we’ll help coordinate the next steps with your adjuster when needed.
Getting Started
Report your injury to your employer, and your family doctor.
Book your WCB treatment assessment with Restore. Make sure you have that claim number ready to give us. If you have treatment before WCB has accepted your claim, you will have to pay upfront and get reimbursed after.
Begin your workplace injury recovery with your Restore practitioner who will create a comprehensive personalized treatment plan for you. Plus, we can direct bill to WCB for you – we just need your claim number.
What’s Covered
WorkSafeBC allows an initial assessment within 60 days of injury for workers with an accepted or pending claim.
Before treatment beyond the assessment, confirm that the claim has been accepted. Any treatment before claim acceptance might have to be paid for upfront.
What are the terms of WCB coverage?
You don’t need a doctor’s referral before getting Physiotherapy or Chiropractic treatment. However, sometimes a referral is needed for Massage Therapy (RMT) treatment, talk to your WCB rep for confirmation.
Approved claims are eligible for treatment within 60 days of your injury or accident.
Once WCB accepts your claim, you can receive up to six treatments within the first eight weeks from the date of your injury.
Approval is required for any treatment beyond eight weeks.
You cannot receive concurrent treatment for the same injury.
| Treatment Type | Reimbursement Rate |
|---|---|
| Chiropractic | $59 per visit |
| Massage Therapy | $72 per visit |
| Physiotherapy | $86.20 per visit |
Common Workplace Injuries We Treat
At Restore, getting you back to wellness after a workplace injury is our top priority. Our practitioners provide treatment to support your recovery.
Our Team of Physiotherapists, Chiropractors, and Massage Therapists can assist in recovery
- Lifting injuries and lower back pain – restore mobility and enhance range of movement
- Repetitive strain injuries – experience effective relief from discomfort and pain
- Neck/upper back tension – regain your quality of everyday life
- Shoulder and joint sprains/strains – alleviate joint pain to move easier
- Plus – we provide injury prevention and ergonomics education.
What to bring to your first WCB-related appointment
Looking for other coverage information? Visit our direct billing and ICBC pages.
WCB-related treatment FAQ’s
WorkSafeBC will only cover one treatment type per injury. Call us to find out what treatment type will be best-suited for your injury, or talk to your WCB Case Manager to discuss your options.
Yes, you can start WorkSafeBC (WCB) related treatment right away. However, you may have to pay upfront and get reimbursed once your claim is approved.
You do not need a referral for WorkSafe Physiotherapy or WorkSafe Chiropractic, however, a referral may be required for WorkSafe Massage Therapy. Talk to your WCB Case Manager if you are unsure, or contact Restore.
You will need to bring your WCB claim number, your personal health number (PHN), and a piece of photo ID like a Drivers License, Passport, or BC Health Services Card.
For more information, visit the WCB website.