Direct Billing2026-01-20T15:06:50-08:00

Direct Billing Insurance in Surrey

Restore offers direct billing to applicable Insurance Providers

If your plan doesn’t support it, we can provide detailed receipts for reimbursement.

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Applicable Insurance Providers:

Individual Agencies:

TELUS eClaims:

  • Canada Life
  • Chambers of Commerce
  • Claim Secure
  • GroupHealth
  • GroupSource
  • Johnson Group
  • Manulife
  • Maximum Benefit
  • RWAM
  • Simply Benefits

Provider Connect:

  • Empire Life
  • Green Shield
  • SSQ

Coverage varies by plan. Deductibles, co-pays, and annual maximums may apply.
Not sure what you have? Contact us, we’ll help you understand what to bring!

What to bring:

Government photo ID

Insurance card/policy details

Any referral paperwork (only if your plan requires it)

Looking for other coverage information? Visit our ICBC and WCB pages.

Direct Billing FAQ’s:

Will I pay anything out of pocket?2026-01-15T13:49:39-08:00

It depends on your insurance plan. Some plans require you to pay a partial portion, or a deductible – which is a once-a-year fee. Contact your provider to find out the details of your plan.

What is direct billing?2026-01-15T13:45:43-08:00

Direct billing is when we bill your insurance provider for payment directly, without you having to submit any paperwork. Not all providers or plans accept direct billing, and some will only cover partial costs. Contact your provider to find out the details of your insurance plan.

What if my provider isn’t on the list?2026-01-15T14:07:55-08:00

If your provider isn’t on the list that could be because they do not offer direct billing, in which case you would have to pay at your appointment and we would provide you with a detailed receipt to submit to your insurance provider for reimbursement. If you are unsure whether or not you can do direct billing, contact us to inquire or contact your provider to find out the terms of your plan.

Do you provide receipts for reimbursement?2026-01-15T14:12:43-08:00

Yes! If your insurance provider does not accept direct billing, we provide you with a detailed receipt that you can submit to them for reimbursement. Lost your receipt? Just contact our front desk and they can send you a new copy!

Can I use direct billing for Physiotherapy?2026-01-20T14:13:07-08:00

Yes, Restore accepts direct billing for Physiotherapy, Chiropractic, Registered Massage Therapy, Registered Clinical Counselling, and Naturopathy.

Contact Restore for full direct billing details, or contact your insurance provider.

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